PASS & ORDER INFO

Please review all info on this page prior to placing any orders.

PAYMENT PLANS

25% DOWN PLAN (4 Equal Payments)

For a limited time, put 25% down at the time of purchase, followed by three (3) equal payments. Each subsequent payment will be charged bi-weekly until the remaining balance is paid in full. Available starting Friday, February 7 through Friday, February 28, 2025

50% DOWN PLAN (2 Equal Payments)

For a limited time, put 50% down at the time of purchase, followed by one (1) equal payment the 15th of the following month. Available starting Friday, February 7 through Saturday, March 31, 2025

PAYMENT PLAN DETAILS

• Payment Plans are available for all orders over $200 while supplies last.
• $20 flat fee for Payment Plan.
• You may pay in full if you do not want to use the payment plan.
• You must select the payment plan during the checkout process. If you miss this, you'll be charged in full. There will be no account adjustments.
• Exact payment amounts may vary by a few cents due to rounding, but the total due will not exceed order total.
• Payments are automated and may take up to 72 hours to process.
  • Please wait for your payment to process. If you make a manual payment during this time, the automatic payment may still process, resulting in a double charge.
• No refunds, cancellations or exchanges.
• Your order will not be eligible for the Fan to Fan Exchange until it has been paid in full.

MISSED PAYMENTS

• If your payment is declined, you will have a 10-day grace period to pay.
• If payment is not received by the 10th day after your initial due date, your order may be canceled at any time.
• Defaulting on payments will result in cancellation of your order and all money paid issued as a Head in the Clouds Credit that can be used toward future Head in the Clouds purchases.
• Credit expires 12 months from issuance. No exceptions. It is your responsibility to manage your payment plan and to check your credit card and bank statements for charges.

FLEXIBLE PAYMENT OPTIONS

Need a little more time to pay for your passes? Choose Klarna at checkout to explore payment schedules & pay for your order over time.

Klarna Payment Plan

• Easy autopay payment schedules to choose from
• Split your purchase into installments and pay over time
• Available now

What Is Klarna?

Klarna provides flexible online payment options for ticket purchasers through Klarna Financing. Payment plans allow you to purchase your ticket now, and pay for it over time. Learn more at Klarna.com

If you meet the requirements below and your cart’s eligible, you can select Klarna at checkout. To sign up, you’ll need:

• A U.S.-issued debit or credit card,
• To be 18 years of age or over,
• A SMS-capable phone number and
• A U.S. residential address.

You can opt to pay with Klarna by following these steps:

• Add item(s) to your cart and head to the checkout. Only the total purchase amounts that qualify will be offered the option to pay using Klarna.
• View and select your preferred Klarna payment option.
• Select Klarna at the checkout to pay for your purchase.
• View and select your preferred Klarna payment option.
• Once you've finished your selections through Klarna be sure to go back to the AXS tab to complete your purchase.
• You can manage your orders and payments in the Klarna app.
• For help with Klarna, visit here.

PayPal Pay Later

Buy now, pay later is an excellent option if you want to make a large purchase more affordable by paying it off over time. Get what you want and break the payments up over weeks or even months.

• Pay In 4 - Split purchases between $30-$1,500 into 4 interest-free, bi-weekly payments without the stress of late fees
• Pay Monthly - Enjoy the ease of 6, 12, or 24-month payment plans, $0 down, and no sign-up or late fee
• Learn More at PayPal Pay Later

To sign up you’ll need a PayPal Account set up with:

• A debit, credit card or a bank account
• To be 18 years of age or over
• First and Last name and Address
• An email address and Phone Number

Do I need credit for Buy Now, Pay Later?

• When applying, a soft credit check may be needed, but will not affect your credit score.​ You must be of legal age in your U.S. state of residence to use Pay in 4.

Does Pay in 4 or Pay Monthly charge interest and fees?

• Pay in 4 is always interest-free, with no late fees or signup fees. With Pay Monthly, you may pay simple interest depending on your APR, you won’t pay any late fees or signup fees.

Contact Information

PayPal Customer Service – 1 (888) 221-1161
PayPal Help Center - PayPal Help Centre
AXS Call Center – 888-361-7328
AXS Customer Service email – customerservice@axs.com